Grievance Mechanism
Our Commitment
Our Grievance Mechanism is designed to provide individuals and communities affected by our investments with a transparent and accessible platform to raise concerns and seek resolutions.
Who Can Submit a Grievance
Our Grievance Mechanism is open to:
Individuals, communities, or organizations affected by our investments.
Employees, contractors, and stakeholders with concerns related to environmental, social, or governance issues.
Any party witnessing unethical business practices or misconduct related to our investments.
Types of Concerns We Address
We accept grievances related to:
Environmental and social impacts of our investments.
Human rights violations, including forced labor and discrimination.
Corruption, fraud, and other illegal activities.
Workplace misconduct, harassment, or unfair labor practices.
Any other ethical or governance-related concerns.
Our Process
Acknowledgment: We confirm receipt of your grievance within [X] business days.
Assessment: We review the grievance to determine its validity and scope.
Investigation: A fair and impartial investigation is conducted.
Resolution & Response: We provide a formal response and outline necessary corrective actions.
Follow-Up: If applicable, we monitor the implementation of resolutions.
Confidentiality & Non-Retaliation
All grievances are handled with strict confidentiality.
We ensure that no individual faces retaliation for submitting a grievance in good faith.
Anonymous submissions are accepted.
